Refund policy

• All web and in-store purchases, returns, and exchanges will be handled by the Science Museum’s Explore Store. See your order confirmation email for return policies and procedures.
• Customers have up to 60 days from the date of purchase to return or exchange the products.
• Proof of purchase is required for a full refund.
• Returns without proof of purchase will receive a store credit in the amount of the item's sale price.
• All merchandise returns must be sent postpaid to the Explore Store at the address posted below:

Science Museum of MN
Attn: Explore Store - Returns
120 West Kellogg Boulevard
Saint Paul, MN 55102

A packing list and a copy of your receipt must be enclosed. If you have additional questions about our return policies, please contact store@smm.org or (651) 221-9414.

• Returns/exchanges may also be done at the Explore Store. The Science Museum will provide vouchers that will cover up to an hour of parking in the Science Museum ramp.